Terms & Conditions

  • The amount of Rs. 100 paid at the time of handing over mobile is a non-refundable service fee
  • Mobile/tablet would be delivered only to the holder of the order booking form given during mobile pickup
  • Repair of mobile might entail formatting of device and the company will not be responsible for the loss of saved data/contact information. Please take appropriate data backup before submitting your
  • Please take required data backup before handing over your device for repair
  • Customer’s confirmation before proceeding with repair would be taken only in case the final repair fee exceeds pre-agreed amount with customer
  • Physical damage to screen often results damage to other components (sensor, motherboard, etc.) and GadgetHeal.com won’t be held responsible for issues which are discovered during the process of repair
  • Your manufacturer’s warranty might be void post service with GadgetHeal.com
  • Actual repair charge would be determined upon the diagnosis of device. If the charge is higher than what was quoted customer approval will be taken before proceeding with the repair.
  • This service promises a repair Warranty of 90 days for glass/touch/LCD replacement on all mobiles
  • Warranty for all other repairs is of 30 days from date of delivery
  • Repairs for Water damage phones do not carry any warranty
  • Any concerns/complaint regarding repairs needs to be brought to GadgetHeal.com’s notice within 3 days of delivery of product.
  • Warranty would be applicable only on the components repaired/replaced, and would be chargeable at Rs. 100 as service/labour charge if the defect is pointed 3 days post-delivery
  • GadgetHeal.com service warranty would void in case of any physical damage, external or internal after mobile has been delivered
  • GadgetHeal.com service warranty would void in case of mobile has been opened by other vendors
  • Mobiles handed over in switched off state would be treated as dead mobile and the actual cost of repair would be confirmed post diagnosis
  • Two day repair service is applicable only on Touch/LCD repair for select mobiles, repair time for other problems and other models will be 3-5 days.
  • Repair/diagnosis of device might result in minor wear & tear, and the device might not be returned in as-is state
  • GadgetHeal.com warranty on touchscreen and display is subject to no physical/water damage by user post service
  • Mobiles handed over in switched off state would be treated as dead mobile and the actual cost of repair would be confirmed post diagnosis
  • The standard repair time for GadgetHeal.com warranty devices is 5 days and will be done on best effort basis
  • A non-refundable workmanship fee of Rs 100 is to be paid in advance for all pickups